Past Work

A collection of books, talks, projects, and engagements dedicated to making technology work better for everyone.

Featured Work

Enterprise UX Transformation
consulting
2024

Enterprise UX Transformation

Led a complete user experience overhaul for a Fortune 500 company's internal tools, resulting in 40% productivity gains.

The Joy of UX
book
2012

The Joy of UX

A practical guide to creating software experiences that delight users rather than frustrate them. Filled with real-world examples and actionable advice.

Why Software Sucks
book
2006

Why Software Sucks

The groundbreaking book that started a movement, explaining why software fails to meet user expectations and what we can do about it. A must-read for anyone who builds or uses technology.

Enterprise UX Transformation
consulting
2024

Enterprise UX Transformation

Led a complete user experience overhaul for a Fortune 500 company's internal tools, resulting in 40% productivity gains.

Microsoft Developer Conference Keynote
speaking
2023

Microsoft Developer Conference Keynote

Keynote address on the future of user-centered design in enterprise software. Standing ovation from 5,000 developers.

The Simplicity Manifesto
article
2022

The Simplicity Manifesto

A widely-shared article outlining the principles of creating technology that works for everyone. Over 1 million reads.

PlattWare Tools Suite
software
2020

PlattWare Tools Suite

A collection of developer tools designed with usability as the primary focus. Used by over 50,000 developers worldwide.

The Joy of UX
book
2012

The Joy of UX

A practical guide to creating software experiences that delight users rather than frustrate them. Filled with real-world examples and actionable advice.

Why Software Sucks
book
2006

Why Software Sucks

The groundbreaking book that started a movement, explaining why software fails to meet user expectations and what we can do about it. A must-read for anyone who builds or uses technology.

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