Past Work
A collection of books, talks, projects, and engagements dedicated to making technology work better for everyone.
Featured Work
Enterprise UX Transformation
Led a complete user experience overhaul for a Fortune 500 company's internal tools, resulting in 40% productivity gains.
The Joy of UX
A practical guide to creating software experiences that delight users rather than frustrate them. Filled with real-world examples and actionable advice.
Why Software Sucks
The groundbreaking book that started a movement, explaining why software fails to meet user expectations and what we can do about it. A must-read for anyone who builds or uses technology.
Enterprise UX Transformation
Led a complete user experience overhaul for a Fortune 500 company's internal tools, resulting in 40% productivity gains.
Microsoft Developer Conference Keynote
Keynote address on the future of user-centered design in enterprise software. Standing ovation from 5,000 developers.
The Simplicity Manifesto
A widely-shared article outlining the principles of creating technology that works for everyone. Over 1 million reads.
PlattWare Tools Suite
A collection of developer tools designed with usability as the primary focus. Used by over 50,000 developers worldwide.
The Joy of UX
A practical guide to creating software experiences that delight users rather than frustrate them. Filled with real-world examples and actionable advice.
Why Software Sucks
The groundbreaking book that started a movement, explaining why software fails to meet user expectations and what we can do about it. A must-read for anyone who builds or uses technology.